Service Portfolio

 

24/7 Service Desk

We believe that service desks play a key role in shaping how IT is viewed across an organization and directly influence the end user experience. We offer highly referenced 24/7, ITIL-driven, remote IT support services in several languages (English, Italian, German, Russian, Serbian/Croatian)...

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Business Process Outsourcing

Multilingual BPO and customer care center can manage Customer contact, Product pre/post sale support, execute diverse end-to-end processes or run batches of backoffice tasks...

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Application Management

Our Application Management service delivers application maintenance, support, and enhancement for custom and commercial-off-the-shelf (COTS) applications. It provides application management tools, industry standard process and blends multilingual staffing resources with standardized, automated services that improve the availability, productivity and user experience...

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24/7 Monitoring

24/7 remote application operations and infrastructure monitoring services. We design, build and operate your monitoring infrastructure, supporting all major brands of tools including leading Open Source frameworks...

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Talent Scouting

We provide locally tailored key people search services across Europe, regardless of the sector or geographic location in which they will work.

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Highlights

  • Follow-the-sun operations with EU focus
  • Multilingual Services
  • Proven service transition skills
  • Flexible, easy to integrate infrastructure
  • World-class partnerships